News & Events

Technology pioneer SiteMinder announces 100 jobs with opening of Galway office to support global growth

One of the top 20 technology pioneers to come out of Australia is set to announce the opening of its new office in downtown Galway to provide around 100 jobs initially with the potential to grow in future. SiteMinder, the hotel industry’s leading cloud platform, will formally announce the opening today in Galway alongside the Minister for Jobs, Enterprise & Innovation, Mary Mitchell O’Connor. 

The project comes one month ahead of SiteMinder’s 10-year milestone, to support the company’s 20,000-strong-and-fast-growing global hotel customer base, and is supported by the Department of Jobs, Enterprise & Innovation through IDA Ireland.

Minister Mitchell O’Connor, T.D. says, “I’m delighted to welcome such a dynamic company as SiteMinder to Galway. Such high-growth companies are an exact fit for our talented and ambitious graduates who wish to embark on an exciting career path. Galway is fast becoming a tech hub and SiteMinder is an exciting addition with the creation of at least 100 jobs, which will benefit the entire region and have a positive knock-on effect. As Minister my priority is to ensure an environment for jobs growth is developed right across the country and in particular the regions of Ireland. I wish the SiteMinder team the very best and I am sure that we will be hearing a lot more from this exciting company in the near future.”

Galway will complement SiteMinder’s existing EMEA headquarters in London to service hotels both within the region and around the world, and to form the company’s fifth office alongside Bangkok, Dallas and Sydney. Europe constitutes the greatest proportion of SiteMinder’s total customer base and, with the continent expected to become the first to see offline overtaken by online as the primary booking method for travel products by the end of 20171, the company anticipates vigorous growth will continue to come from the region over the coming years.

SiteMinder’s customer base in Ireland includes Fitzpatrick Castle Hotel and K Club, as well as Galway’s own The Connacht Hotel – host of today’s opening event – and The g Hotel and Spa.

Dai Williams, managing director – EMEA at SiteMinder, based in London, says, “We are delighted to join the thriving technology hub of Galway, which we have identified to be greatly aligned with our company’s culture and mission of providing terrific career opportunities for local talent who are passionate about technology and can benefit from an attractive lifestyle and work-life balance. It will also allow us to further fuel the success of our multilingual sales and customer support teams servicing hotels located in Europe and all corners of the globe.”

The tourism sector supports approximately 224,000 jobs in Ireland to constitute 11 percent of the country’s total employment.2 

IDA Ireland CEO Martin Shanahan says, “I am delighted to see SiteMinder open an office in Galway, creating at least 100 jobs. This company, a leading cloud platform for hotels including a number of Irish hotels, adds to the growing number of technology companies that have located in Galway, further enhancing the region as a great location for this sector. A key focus for IDA is bringing investment to regional locations and this announcement is testament to the success of that strategy.”

SiteMinder is now actively recruiting graduate sales representatives to join their accelerated development program as well as experienced customer training and support analysts. Interested applicants are invited to learn more and apply at

1Online will be most popular travel booking channel in Europe by 2017, Tnooz, 12 May 2016

2Special Market Reports: Issue 64 – Ireland, Horwath HTL, May 2016  

Media contact:

Ellen Lynch, IDA

+353 87 4112084

About SiteMinder

As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world. 

SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs. With more than 20,000 hotel customers and 400 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. 

For more information, visit