News & Events

Pure Storage opens new EMEA Support Centre in Dublin

All flash storage leader expands global support footprint to provide in-region deep technical expertise

Support work force targeted to double by end of the year 

Pure Storage (NYSE: PSTG), the market’s leading independent solid-state array vendor, today officially opened a new support centre in Dublin, Ireland in order to provide greater support for customers in the EMEA region.

The facility is Pure Storage’s first major support centre outside of the US, and will provide deep technical expertise to the region as well as hosting 13 different languages among its staff base, who are all fully-employed by Pure. The team, consisting of 18 employees is targeted to grow by 100% by the end of 2016.

The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.

Minister for Jobs, Enterprise and Innovation, Richard Bruton TD said: “I am delighted to welcome this announcement by Pure Storage. Technology is a key sector which we have targeted as part of our Action Plan for Jobs, and it has made a major contribution to the jobs growth we have seen in recent years. Today’s announcement that Pure Storage is establishing a new facility in Dublin and expanding its employment is further good news in this area”.

Colin Mead, Pure Storage’s Head of WW Support, said: “The opening of the support centre is an important step in our global expansion. It ensures that Pure will continue to provide the best support experience possible for our customers and partners in the region across multiple languages, and will complement the work of our international teams in building our presence in the area. We have hired ahead of the curve to ensure we can support the current anticipated sales growth and overflow from other regions.”

James Petter, VP EMEA, Pure Storage said: “We see the opening of this facility as an opportunity to invest in Dublin. We have purposely hired, and are continuing to hire, local talent to help the local economy and to reinforce Ireland’s position as a European tech hub.”

“The centre has also provided us with the opportunity to extend the reach of our Pure Good Foundation, our philanthropic, volunteer-based initiative to give back to the areas in which we operate.”

Martin Shanahan, CEO, IDA Ireland said: “Pure Storage’s presence will strengthen the existing base of cloud and enterprise storage companies in Ireland and complements IDA’s strategy of winning Big Data investments. Technology companies, like Pure Storage, continue to find Ireland to be an ideal place to locate operations which can service the EMEA markets. I would like to take this opportunity to wish Pure Storage every success with their endeavours, and offer the continued support of IDA Ireland.”

Hiring for the facility has commenced and potential applicants can visit the Pure Storage Career Portal for more information on available positions.


About Pure Storage

Pure Storage (NYSE:PSTG) accelerates possible, transforming businesses in ways previously unimagined. The company’s disruptive, software-driven storage technology combined with a customer-friendly business model drives business and IT transformation for customers through dramatic increases in performance and efficiency at lower costs. Pure Storage FlashArray//m is simpler, faster and more elegant than any other technology in the datacenter. FlashArray //m is ideal for the move toward big data and for performance-intensive workloads such as cloud computing, database systems, desktop virtualization, real-time analytics and server virtualization. With Pure's industry leading Satmetrix-certified NPS score of 79, Pure customers are some of the happiest in the world, and include large and mid-size organizations across a range of industries: cloud-based software and service providers, consumer web, education, energy, financial services, governments, healthcare, manufacturing, media, retail and telecommunications. With Pure Storage, companies push the boundaries of what's possible to become faster, smarter and more innovative.

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The Pure Storage and "P" logo marks are trademarks of Pure Storage, Inc. All other trademarks or names referenced in this document are the property of their respective owners.

Media Contacts:  

Julia André     

International PR Manager 

Kevin Sammon

IDA Ireland PR Manager