This Social Media Policy provides an overview of the social media channels used by the Department of Enterprise, Trade and Employment (DETE). It outlines what you can expect from these accounts, and how we interact with audiences.
Social media presence
DETE currently has accounts on X (@DeptEnterprise), LinkedIn and YouTube.
DETE’s social media presence is managed by its Corporate Communications Unit. Content is usually posted by the staff of Corporate Communications Unit but may also occasionally be posted by other DETE staff who have been given authorisation.
We continuously monitor these social media channels, and other social media channels for effectiveness, suitability and opportunities to communicate better with our audiences. We may decide to open new social media accounts or remove accounts.
What to expect
Content
On DETE’s social media accounts you can expect to see:
- information relevant to employees and businesses in Ireland
- news stories and press releases
- facts and figures relevant to enterprise, trade and employment
- speeches and statements from ministers and other officials of the department
- photos and videos from events and ministerial engagements
- live streaming of events
- consultations and publications
- emergency communications, for example, during extreme weather events
- other relevant content
Following and sharing
DETE may follow accounts which are of relevance to its work. If DETE follows another social media account, it does not imply an endorsement of any kind.
Content shared or liked by DETE does not imply any endorsement of the original message, the individual or the organisation. If you follow a DETE social media account, we will not automatically follow you back.
Posts from other accounts which are directed at DETE accounts do not represent the views of DETE or government.
Please do not include personal or private information in your posts or messages to us.
Moderation and feedback
We welcome comments and feedback from users. DETE does not however, accept responsibility for third-party content.
DETE reserves the right to delete comments and report accounts that:
- contain abusive, obscene, indecent or offensive language, or link to obscene or offensive material
- are not relevant to the content posted
- impersonate DETE in any way
- constitute spam or promote or advertise products
- are designed to cause nuisance to the page administrator or other users
For serious or persistent breaches of the moderation policy, we reserve the right to prevent users from posting further comments and will block accounts.
We welcome feedback and reserve the right to join conversations where possible. We may not reply individually to all messages received through social media platforms.
Availability
We regularly update and monitor our social media accounts during normal office hours, Monday to Friday (not including public holidays). We may update and monitor the accounts outside of these hours.
Social media platforms may occasionally be unavailable, and we accept no responsibility for lack of service.
Disclaimer
The department is not responsible, liable for, and does not endorse any linked sites from any of the platforms we use.
Your use of social media sites is at your own risk. The department assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from these sites.
Contact us
Please contact us by using the most appropriate contact details for your query.
Our social media platforms are not intended to be a way of contacting ministers of DETE or for submitting general queries.
If you have any questions about this Social Media Policy, please contact the Corporate Communications Unit at press.office@enterprise.gov.ie.