What We Do

Your consumer rights

The Competition and Consumer Protection Commission (CCPC) is the statutory independent body responsible for the promotion of consumer rights and the enforcement of consumer law.

The Competition and Consumer Protection Commission (CCPC) provides information on consumer rights and personal finance including buying goods, faulty goods, shopping from home, rules on pricing, services and contracts, mobile phone contracts, buying a home, finding a solicitor, scams, cancelled flights, insurance, banking, mortgages.

The CCPC enforces a wide range of consumer protection laws, including laws on deceptive trading practices (including unfair, misleading and aggressive), consumer credit, package travel, unfair contract terms, timeshare, consumer safety (mandatory standards), food labelling, textile labelling, unit pricing and price displays.


The Competition and Consumer Protection Commission,
Bloom House,
PO Box 12585,
Railway Street,
Dublin 1,
D01 C576.

Consumer Helpline: 01 402 5555

Reception: 01 402 5500

Media queries: 01 703 8600

Website:  ccpc.ie