The Competition and Consumer Protection Commission (CCPC) is the statutory independent body responsible for the promotion of consumer rights and the enforcement of consumer law.
The CCPC provides information on consumer rights and personal finance including buying goods, faulty goods, shopping from home, rules on pricing, services and contracts, mobile phone contracts, buying a home, finding a solicitor, scams, cancelled flights, insurance, banking, mortgages.
The CCPC enforces a wide range of consumer protection laws, including laws on deceptive trading practices (including unfair, misleading and aggressive), consumer credit, package travel, unfair contract terms, timeshare, consumer safety (mandatory standards), food labelling, textile labelling, unit pricing and price displays.
COVID-19 information hub
CCPC information about consumer rights and obligations on businesses in relation to COVID-19: COVID-19 information hub
Brexit and your consumer rights
CCPC information on the impact of Brexit on your consumer rights: Brexit and your consumer rights
The Competition and Consumer Protection Commission,
PO Box 12585,
Reception: 01 402 5500
Consumer Helpline: 1890 432 432 / 01 402 5555
Media queries: 01 703 8600