Employment Permits Section,
Department of Enterprise, Trade and Employment,
Earlsfort Centre, Lower Hatch Street,
Notice regarding queries
Customers are advised that before contacting the Employment Permits Call Centre or Section they should:
Call Centre contact details
Telephone queries to the Call Centre will be dealt with by Workplace Relations Customer Services.
Phone: +353 1 417 5333
LoCall: 1890 80 80 90*
Monday to Friday
9:30am – 5:00pm
* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.
Fax: +353 1 631 3268
Website: DETE > Employment Permits
Submitting documents to Employment Permits Section
In line with public health advice, all staff are working remotely, and we currently have no physical presence in our office. Applicants are asked not to send any applications or documents by post as we are unable to receive and process these.
Please be advised that the Employment Permits Section are accepting all correspondence electronically.
The relevant mailbox to send documents are as follows:
Trusted Partner applications (New/Renewal) - email@example.com
EFT Mandate Forms - EPMS@enterprise.gov.ie
Stamp 4 (Applications Only) - EPStamp4@enterprise.gov.ie
Review of Decisions (Applications Only) - EPReviews@enterprise.gov.ie
Surrender of Permits/ Notification of Redundancy/ Cancellation of Permits - EPMS@enterprise.gov.ie
Further information can be found in our COVID-19 Employment Permits System Contingency Arrangements.
Department of Social Protection Employment Services
To register a job vacancy with the Department of Social Protection Employment Services, employers should log onto Department of Social Protection Employment Services at jobsireland.ie or welfare.ie and select the employer option for the online service. Alternatively, employers can contact the National Contact Centre at Freephone 1800 611 116 or telephone 046 9738000 to register their vacancy by phone. All Irish-based vacancies advertised on the Department of Social Protection Jobs Ireland Service will automatically be advertised on the EURES website and the vacancy the employer/contractor has registered will be given a reference number.
Related contact details
Department of Justice
Irish Naturalisation and Immigration Service
Garda National Immigration Bureau
13-14 Burgh Quay,
Phone: +353 1 616 7700
Department of Foreign Affairs
13-14 Burgh Quay,
Alternatively, contact your local Irish Embassy or Consulate. Details of Irish Embassies and Consulates abroad are available on the Department of Foreign Affairs website dfa.ie.