The current employment permit service utilises some older technologies which were first introduced some years ago and now require updating.
The Department of Enterprise, Trade and Employment has been busy designing and developing a modern cloud-based system which will transform the way in which employment permits are submitted, processed and issued. The new system will deliver an improved customer experience and a more efficient and responsive service.
The new system will introduce a portal space with separate and individual accounts for both employers and employees, making it easier for both to get up-to-date information on the status of their applications. It will also provide individual users with more ownership over the management of their accounts.
The new employment permits system will make the application process easier, more secure, more intuitive and in so doing will reduce inaccuracies in the submission of applications, resulting in more streamlined processing.
Preparing for the transition
To prepare for the transition, there will need to be some downtime of our current system immediately prior to the launch, during which applications will not be able to be submitted. Additional details on the new system will be provided, including a further update on these transitional arrangements.
The employment permits team have been working strenuously to reduce the applications queue and will continue to do so over the next number of weeks to facilitate an efficient transition.
Updates will continue to be published over the coming weeks in addition to the development of a number of 'how to' video guides, a user guide and a new FAQ document, all aimed at increasing understanding of the new system.