Consultation on Scheme of Consumer Rights Bill 2021

The Department of Enterprise, Trade and Employment is seeking the views of stakeholders on the Scheme of the Consumer Rights Bill, which will consolidate and update the legislative provisions that regulate the main types of consumer contract.

The EU Directives on contracts for the sale of goods, the supply of digital content and digital services, consumer rights and unfair commercial practices which are given effect in Parts 2-3, 5-6 and 9 of the Scheme are maximum harmonisation measures whose provisions cannot be exceeded or supplemented in national legislation. The focus of the consultation on these Parts of the Scheme is on provisions where Member States have regulatory discretion. In some cases, this is because the Directives contain optional provisions that Member States can choose whether or not to implement, or minimum harmonisation provisions that can be extended or supplemented in national legislation. In other cases, Member States are free to extend the provisions of a Directive to areas outside the scope of the Directive. The provisions on contracts for the supply of non-digital services in Part 4 of the Scheme are not regulated by EU legislation and views are sought accordingly on all of the substantive provisions of this Part. The Unfair Contract Terms Directive which is given effect in Part 7 of the Scheme is a minimum harmonisation measure and views are sought therefore on the provisions of the Part that extend the Directive’s protections. While respondents are welcome to comment on any of the provisions of the Scheme, they should be aware that provisions which give effect to fully harmonised provisions in EU Directives must be implemented in full in accordance with our obligations under EU law.

The Department is also seeking views on an amendment to the Regulations on the Indication of Product Prices which does not form part of the Scheme.

We would encourage consumers and consumer organisations, businesses and business bodies, and other interested parties to submit their views on the issues and questions set out in the Paper. Individuals or organisations with an exclusive or predominant interest in a specific aspect or aspects of the proposals are free to confine their responses to those aspects. Submissions will be accepted in the Irish language.

Deadline for responses: Wednesday30 June 2021


Responses to the public consultation are available to download below.

Published by Commerce, Consumer and Competition

Topics: Competition and Consumer Policy, Consumer and Competition, Your Consumer Rights