Make a Complaint

Úsáidtear fianáin ar an suíomh gréasáin seo chun d'eispéireas brabhsála a fheabhsú agus chun eolas a bhailiú faoin úsáid a bhaineann tú as an suíomh seo chun an tseirbhís atá á soláthar againn a fheabhsú. Mura nglactar le fianáin ní oibreoidh gnéithe áirithe den suíomh, cosúil le físeán. Tabhair cuairt ar leathanach ár bPolasaí Fianáin más mian leat tuilleadh eolais a fháil faoin úsáid a bhainimid as fianáin.

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Customers who wish to complain about the quality of customer service provided by the Department can submit a complaint under our Complaint Procedures.

Our Complaints procedure does not cover Administrative Decisions taken by the Department. For example, applicants who have been refused an export license or an employment permit may appeal such decisions by invoking other appeal mechanisms.

If you wish to enquire about the status of an employment permit application, please use the Online Status Update Enquiry or email employmentpermits@enterprise.gov.ie.

In the light of the above, if you wish to make a complaint, please complete the form below, providing as much detail as you can. If you have any queries, please call (01) 631 2100 or email customerservice@enterprise.gov.ie.